CYWARE
Cyware is a cybersecurity software company that provides threat intelligence sharing, security orchestration, and incident response platforms for enterprises, information sharing communities (ISACs/ISAOs), and government organizations. Its products enable organizations to aggregate and analyze threat data, automate security workflows, and collaborate on cyber defense operations. Cyware generates revenue through subscriptions and licensing of its SaaS and on-premise security platforms and related services.
- Security Operations (SIEM/SOAR)
- Cybersecurity Services
- Data Privacy & Protection
- Revenue
- $35.0M
- Employees
- 230
- Founded
- 2016
- Headquarters
- New York City, United States of America
What 15 Arbolus experts think of CYWARE
The NPS distribution is notably positive, with eight out of twelve scored responses at 8 or higher. Renewal intent is strong overall, particularly among high and mid spenders; some uncertainty exists mostly among lower-spend or newer customers. Stickiness improves with platform tenure and scope of adoption—customers beyond one year or using multiple modules consistently report high satisfaction and intent to renew. Experts praise unified orchestration, ISAC integration, and automation but note learning curve challenges and competitive bundling pressures. Overall Customer Sentiment: Positive
Who reviewed CYWARE
- C-Suite 67% (10)
- Director 7% (1)
- Manager 27% (4)
Employer names and spend open in the full report, along with the other 12 customers.
Everything 15 customers told us about CYWARE.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
13 Net Promoter Score, from 15 scored reviews- Promoters 5
- Passives 7
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 13 across 1 companies.
Praised
- Low-Code Automation Unlocked for Lean Security Teams
- Mid-Market Affordability and Responsive Support
- Unified Platform for Threat Intelligence and Orchestration
- Adoption of Collaboration Modules
Criticised
- AI-Driven SOC Platforms as Substitute
- Bundling by SIEM/XDR Vendors
- Limited Justification Where SIEMs Provide Similar Capabilities
- Limited Brand Recognition
What customers say
Renewal intent
Plan to renew 73%Plan to renew, by seniority
- 75% 8 answers
- 0% 1 answer
- 100% 2 answers
- 8/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
Report
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