CYSIAM
CYSIAM is a UK-based cyber security consultancy that provides advisory, managed security, and incident response services to government, defense, critical national infrastructure, and commercial clients. The company helps organizations assess cyber risk, design and implement security controls, and respond to and recover from cyber incidents. It generates revenue through professional services engagements, managed security offerings, and training programs.
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $6.5M
- Employees
- 45
- Founded
- 2017
- Headquarters
- Hereford, United Kingdom
What 7 Arbolus experts think of CYSIAM
NPS distribution ranges from 7 to 10, with one Promoter (NPS 10), several Passives (NPS 7-8), and no Detractors. 43% of experts express clear intent to renew, predominantly among longer tenured and higher spend clients. Pilot-stage and lower spend customers are more commonly 'Not Sure' about renewal. Most customers are beyond one year into their implementation, indicating established relationships and solution stickiness. Key sentiment themes include a tendency towards moderate satisfaction (NPS 7-8) with a single highly satisfied, high-spend Promoter.Overall Customer Sentiment: Neutral
Who reviewed CYSIAM
- C-Suite 57% (4)
- Director 29% (2)
- Manager 14% (1)
Employer names and spend open once the report publishes.
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 6
- Detractors 0
Cumulative NPS by month
+1 over 3 months- Oct 7
- Nov 8
- Jan 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 15 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 0% 4 answers
- 100% 2 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
Top alternatives
Most weighed by CYSIAM customers
More in Consulting & Professional Services and Security & Compliance
Other companies in both categories with a customer report.
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