SEP2
SEP2 is a UK-based cybersecurity services provider that helps organizations design, implement, and manage security solutions across their IT environments. The company offers consulting, managed security services, and technology integration around firewalls, endpoint protection, cloud security, and security monitoring. It generates revenue through professional services, managed service contracts, and resale of security technologies from vendor partners.
- Cybersecurity Services
- Managed IT & Cloud Services
- Revenue
- $18.0M
- Employees
- 80
- Founded
- 2016
- Headquarters
- Leeds, United Kingdom
What 6 Arbolus experts think of SEP2
SEP2's high NPS scores, consistently above 8, reflect strong renewal intentions and satisfaction across multiple expert evaluations. The insights suggest a positive overall sentiment towards SEP2’s services, driven by effective managed security operations and UK-based SOC compliance capabilities. High customer advocacy is underpinned by proactive customer engagement, albeit with noted challenges in adapting swiftly to evolving technological demands. At the same time, adherence to improving SLA and updating AI-driven integrations shapes future expectations. Positive sentiment prevails across the board.
Who reviewed SEP2
- C-Suite 83% (5)
- Director 17% (1)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about SEP2.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 1
- Detractors 2
Cumulative NPS by month
-1 over 5 months- Aug 9
- Nov 9
- Mar 9
- Apr 9
- Jul 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.
Praised
- Increased AI-Driven Automation
- Enhanced SAST/DAST Integrations
- Expanded International Services
- Proactive Support
Criticised
- Price Sensitivity
- Niche Market Constraints
- Single Vendor Integration Solutions
- Pricing Concerns
What customers say
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 50% 4 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 10/10 Average score from customers not renewing
Top alternatives
Most weighed by SEP2 customers
Report
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