SentinelOne
SentinelOne is a cybersecurity company that provides AI-driven endpoint, cloud, and identity security platforms to enterprises and government organizations. Its software autonomously detects, prevents, and responds to cyber threats across laptops, servers, containers, and cloud workloads. The company generates revenue primarily through subscription-based SaaS licenses and related support and services.
- Endpoint & Device Security
- Network & Cloud Security
- Security Operations (SIEM/SOAR)
- Revenue
- $621.0M
- Employees
- 2,500
- Founded
- 2013
- Headquarters
- Mountain View, United States of America
What 155 Arbolus experts think of SentinelOne
NPS scores are strongly positive, with over 65% of experts rating at 9 or above, and high renewal intent among larger spenders and mature implementations. Stickiness is underpinned by critical usage in endpoint detection and response, automated remediation, and audit/compliance support. Main themes include strong detection, ease of deployment, autonomous rollback, and effective operational integration. Negatives revolve around cost, console complexity, and alert noise, particularly in small or resource-constrained teams.Overall Customer Sentiment: Positive
Who reviewed SentinelOne
- C-Suite 66% (102)
- Director 21% (33)
- Manager 13% (20)
Employer names and spend open in the full report, along with the other 152 customers.
Everything 155 customers told us about SentinelOne.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
48 Net Promoter Score, from 154 scored reviews- Promoters 92
- Passives 44
- Detractors 18
Cumulative NPS by month
+1 over 6 months- May 8
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 14 reviews, accumulated up to each month. Category median 42 across 14 companies.
Praised
- AI-Driven Security Operations
- Expansion into Multi-Cloud and Hybrid Environments
- Cross-Platform Integration with Business Growth
- Operational Efficiency and Ease of Management
Criticised
- Complexity and Performance Barriers
- AI-Native Security Platforms and Ecosystem Integration
- Platform Consolidation with Major Ecosystems
- Console Learning Curve
What customers say
Renewal intent
Plan to renew 74%Plan to renew, by seniority
- 75% 81 answers
- 72% 25 answers
- 75% 12 answers
- 50% 4 answers
- 9/10 Average score from customers who will renew
- 7.9/10 Average score from undecided customers
- 7.1/10 Average score from customers not renewing
Top alternatives
Most weighed by SentinelOne customers
Report
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