SentinelOne Singularity Partner Ecosystem

sentinelone.com · Mountain View, United States of America

SentinelOne is a cybersecurity company that provides an AI-driven endpoint, cloud, and identity security platform called Singularity, sold primarily to enterprises and public-sector organizations on a subscription basis. The Singularity Partner Ecosystem is SentinelOne’s global network of channel, technology, and service partners that resell, integrate, and deliver managed services around the Singularity platform. SentinelOne generates revenue through software subscriptions, SaaS licenses, and related support and services sold directly and via this partner ecosystem.

  • Endpoint & Device Security
  • Network & Cloud Security
  • Security Operations (SIEM/SOAR)
Revenue
$620.0M
Employees
2,500
Founded
2013
Headquarters
Mountain View, United States of America

What 98 Arbolus experts think of SentinelOne Singularity Partner Ecosystem

The NPS scores are highly positive with most experts rating between 8 and 10, and a minority providing neutral or negative scores. Renewal intent is strong among high spenders and decision makers, with a few edge cases reporting offboarding due to integration or cost issues. The majority are in advanced implementation stages, with many reporting over a year of continuous use. Key feedback themes include integration reliability, automation-driven efficiency, scalability, concerns about cost predictability, and occasional complexity in administration.Overall Customer Sentiment: Positive

Who reviewed SentinelOne Singularity Partner Ecosystem

Total customers 98 95 current · 3 former
Reviews growth +98 in six months
Seniority of respondents
  • C-Suite 71% (70)
  • Director 18% (18)
  • Manager 11% (11)
Engineering Manager Director NPS 8 Will renew
Not specified C-Suite NPS 9
Data Analyst Not specified NPS 5

Employer names and spend open in the full report, along with the other 95 customers.

Everything 98 customers told us about SentinelOne Singularity Partner Ecosystem.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

48 Net Promoter Score, from 98 scored reviews
  • Promoters 56
  • Passives 34
  • Detractors 8

Cumulative NPS by month

+0 over 5 months
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 50 across 4 companies.

Praised

  • Autonomous Threat Containment and Rollback
  • No-Code Open XDR Advantages
  • Seamless Integration and Efficiency
  • Broader AI-Driven Orchestration

Criticised

  • Console Learning Curve
  • Integration and Dashboard Complexity
  • Licensing and Data Cost Challenges
  • Bundled Competitor Economics

What customers say

Autonomous Threat Containment and Rollback
“We saw a ransomware attack reversed on several endpoints in minutes, saving days of recovery and marking our best reference case.”
No-Code Open XDR Advantages
“Open XDR removes the need for custom scripts by letting us connect security tools with one-click marketplace apps, freeing up engineering time for real threats.”
Seamless Integration and Efficiency
“I rely on the ecosystem for integrating complementary security tools, reducing manual data transfers, and making analysts more efficient.”

Renewal intent

Plan to renew 67%
  • Will renew 35
  • Undecided 13
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 67% 39 answers
  • Director 70% 10 answers
  • Manager 100% 1 answer
  • Not specified 50% 2 answers
  • 8.9/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 8.5/10 Average score from customers not renewing

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