Signaturit

signaturit.com · Barcelona, Spain

Signaturit is a European provider of electronic signature, digital transaction management, and certified electronic delivery solutions that help businesses digitize and secure their document workflows. Its cloud-based platform enables legally binding e-signatures, identity verification, and certified communications compliant with eIDAS and other regulations, serving enterprises, SMEs, and public sector organizations. The company generates revenue through subscription-based SaaS plans and related services.

  • Document Management & E-signature
  • Workflow Automation
  • GRC & Compliance Automation
Revenue
$18.0M
Employees
150
Founded
2013
Headquarters
Barcelona, Spain

What 19 Arbolus experts think of Signaturit

NPS scores range from 5 to 10, with a weighted average near 7.5. The NPS distribution is moderately positive, but polarized: promoters (NPS 9–10) account for about 28%, while detractors (NPS ≤6) are 22%. Renewal intent is strong among longer-term and high-spend customers (all reporting 'yes'), while pilot and low-spend customers have more 'not sure' or 'no' indications (50% not sure, 22% no). Implementation stage shows stickiness among those using for over a year, with most providing NPS ≥7 and intending renewal. The main sentiment driver is successful long-term integration.Overall Customer Sentiment: Positive

Who reviewed Signaturit

Total customers 19 16 current · 3 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 58% (11)
  • Director 21% (4)
  • Manager 21% (4)
Operations Partner Manager NPS 5 Undecided
Revenue Leader Director NPS 7 Undecided
Legal Generalist Manager NPS 6

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Sentiment

0 Net Promoter Score, from 18 scored reviews
  • Promoters 5
  • Passives 8
  • Detractors 5

Cumulative NPS by month

+0 over 6 months
  • Apr 7
  • Jul 8
  • May 7
  • Jun 7
  • Jul 7
  • Aug 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 21 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 47%
  • Will renew 8
  • Undecided 5
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 40% 10 answers
  • Director 50% 4 answers
  • Manager 67% 3 answers
  • 8.8/10 Average score from customers who will renew
  • 6.8/10 Average score from undecided customers
  • 5.8/10 Average score from customers not renewing

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