Arbolus Intelligence

Signzy

signzy.com · Bengaluru, India

Signzy is a fintech company that provides AI-powered digital onboarding, identity verification, and compliance solutions for banks, NBFCs, fintechs, and other financial institutions. Its platform combines video KYC, document verification, fraud detection, and workflow automation to help clients meet regulatory requirements while digitizing customer journeys. Signzy generates revenue through SaaS and enterprise licensing fees, along with implementation and integration services.

  • Fraud Detection & Prevention
  • Identity & Access Management
  • Workflow Automation
Listed in
Revenue
$12.0M
Employees
350
Founded
2015
Headquarters
Bengaluru, India

What 42 Arbolus experts think of Signzy

NPS scores are predominantly positive, with 60% of users rating 8 or higher and strong clusters of 9–10 in high spend/long-term users. Renewal intent is robust among large banks and major fintechs, but pricing and customization concerns slightly dampen overall enthusiasm, showing up in the 6–7 range among some users. Stickiness is high for those with over a year of adoption and deep integration. Main themes include API-led automation, regulatory coverage, and fast onboarding, balanced against integration effort, flexibility, and price. Overall Customer Sentiment: Positive

Who reviewed Signzy

Total customers 42 36 current · 6 former
Reviews growth +18 in six months
Seniority of respondents
  • C-Suite 63% (26)
  • Director 20% (8)
  • Manager 17% (7)
Product Leader C-Suite NPS 9 Undecided Submitted Jan 2026
Revenue Partner C-Suite NPS 9 Submitted Jan 2026
Legal Leader C-Suite NPS 9 Submitted Jun 2026

Employer names and spend open in the full report, along with the other 39 customers.

Everything 42 customers told us about Signzy.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

39 Net Promoter Score, from 41 scored reviews
  • Promoters 21
  • Passives 15
  • Detractors 5

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 8 reviews, accumulated up to each month. Category median 40 across 8 companies.

Praised

  • Faster No-Code Integration
  • Broaden Regulatory Coverage
  • Expand AI-Driven Automation
  • Fast, Flexible Integration

Criticised

  • Pricing for Smaller Use Cases
  • Customization and Global Coverage Gaps
  • Integration Complexity for Custom Flows
  • Reliability and Accuracy Concerns

What customers say

Fast, Flexible Integration
“Integrating Signzy into our onboarding stack was straightforward, and their APIs for KYC, fraud screening, and document checks significantly reduced our manual processes and onboarding time.”
Seamless Compliance Coverage
“The breadth of compliance and KYC modules plus consistently strong support help us maintain regulatory alignment and quicken onboarding velocity.”
Comprehensive API Platform
“Signzy provides a comprehensive API-first infrastructure that allowed us to automate onboarding and replace several fragmented verification steps under a unified layer.”

Renewal intent

Plan to renew 70%
  • Will renew 23
  • Undecided 6
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 65% 23 answers
  • Director 75% 8 answers
  • Manager 100% 2 answers
  • 8.4/10 Average score from customers who will renew
  • 8.2/10 Average score from undecided customers
  • 5.3/10 Average score from customers not renewing

Top alternatives

Most weighed by Signzy customers

Report

Customer Report - Oct 2026 Oct 2026 42 + 4

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