Perfios Software Solutions Pvt. Ltd.

perfios.com · Bengaluru, India

Perfios Software Solutions is a financial data aggregation and analytics platform that helps banks, NBFCs, fintechs, and other financial institutions automate credit underwriting, risk assessment, and compliance workflows using consumer and business financial data. Its products ingest and analyze bank statements, tax returns, financial documents, and alternative data to generate insights for lending, onboarding, and monitoring. The company generates revenue through subscription and usage-based licensing of its SaaS platforms and related implementation services.

  • Lending & Credit Software
  • Fraud Detection & Prevention
  • Document & Vision AI
Revenue
$65.0M
Employees
1,600
Founded
2008
Headquarters
Bengaluru, India

What 46 Arbolus experts think of Perfios Software Solutions Pvt. Ltd.

NPS scores are consistently high: 60% reported NPS of 9–10, 35% NPS 7–8, and only 5% scored 5 or below. 90% of respondents have high renewal intent, including all high spenders. Implementation is mature, with most using Perfios for >1 year. Qualitative feedback highlights trusted automation, support reliability, and integration depth as key positives; cost and customization speed are noted weaknesses.Overall Customer Sentiment: Positive

Who reviewed Perfios Software Solutions Pvt. Ltd.

Total customers 46 42 current · 4 former
Reviews growth +21 in six months
Seniority of respondents
  • C-Suite 73% (34)
  • Director 24% (11)
  • Manager 2% (1)
Product Leader C-Suite NPS 9 Will renew
Generalist Leader C-Suite NPS 9
Engineering Leader Director NPS 10 Will renew

Employer names and spend open in the full report, along with the other 43 customers.

Everything 46 customers told us about Perfios Software Solutions Pvt. Ltd..

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

45 Net Promoter Score, from 46 scored reviews
  • Promoters 23
  • Passives 21
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 8 reviews, accumulated up to each month. Category median 46 across 8 companies.

Praised

  • Automation of Risk Analytics
  • AI and Account Aggregator Innovations
  • Deeper Regional and Regulatory Expansion
  • Comprehensive Product Suite and Stability

Criticised

  • Vendor Diversification and In-House Alternatives
  • Competitive Displacement from Niche Players
  • AI and Account Aggregator Threat
  • Accuracy on Edge Cases and Statement Formats

What customers say

Comprehensive Product Suite and Stability
“Perfios provides solutions across risk management with a single, scalable platform covering multiple regulatory and analytical needs.”
Operational Efficiency and Automation
“The tool has automated onboarding and loan approval, cutting credit decision time from a week to hours and improving customer satisfaction.”
Market Leadership and Regulatory Fit
“I would 100% recommend Perfios because their integrations with Indian banks are unmatched, and their regulatory compliance is robust for large scale implementations.”

Renewal intent

Plan to renew 74%
  • Will renew 26
  • Undecided 6
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 68% 25 answers
  • Director 90% 10 answers
  • 8.8/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

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