FINBOX

finbox.in · Bengaluru, India

FINBOX is an Indian fintech company that provides embedded credit infrastructure and risk intelligence tools that allow banks, non-bank lenders, and consumer-facing platforms to offer digital loans within their own products. Its APIs and SDKs cover credit underwriting, alternate data-based risk scoring, and loan lifecycle management, generating revenue through SaaS and usage-based fees from financial institutions and fintech partners.

  • Lending & Credit Software
  • Embedded Finance & Banking-as-a-Service
Revenue
$4.5M
Employees
140
Founded
2015
Headquarters
Bengaluru, India

What 32 Arbolus experts think of FINBOX

32 customers have reviewed FINBOX so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed FINBOX

Total customers 32 29 current · 3 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 66% (21)
  • Director 28% (9)
  • Manager 6% (2)
Engineering Leader Director NPS 10 Will renew
Data Leader Director NPS 8
Engineering Executive C-Suite NPS 9 Will renew

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Sentiment

25 Net Promoter Score, from 32 scored reviews
  • Promoters 14
  • Passives 12
  • Detractors 6

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 9 reviews, accumulated up to each month. Category median 39 across 9 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 15
  • Undecided 6
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 47% 17 answers
  • Director 100% 7 answers
  • Manager 0% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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