Finzly
Finzly is a financial technology company that provides cloud-based banking and payments software to banks and credit unions, enabling them to offer real-time payments, foreign exchange, treasury, and digital banking services through a modern API-first platform. Its solutions sit alongside or on top of legacy cores to help institutions launch new products faster and connect to networks such as FedNow, RTP, ACH, and SWIFT. The company generates revenue through software licensing, SaaS subscriptions, and implementation services for financial institutions.
- Payment Processing
- Treasury Management
- API Management & Integration
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 2012
- Headquarters
- Charlotte Harbor, United States of America
What 44 Arbolus experts think of Finzly
NPS scores are strong, with multiple experts rating Finzly between 7 and 10. High spenders and influencers unanimously report willingness to renew, while lower spend brackets express more uncertainty. Organizations with more than 1 year of implementation generally show higher satisfaction and intent to expand. The most frequently cited strengths are platform flexibility, integration capability, and support for modern payment rails. Some concerns exist around integration complexity and long-term cost. Overall Customer Sentiment: Positive
Who reviewed Finzly
- C-Suite 67% (29)
- Director 14% (6)
- Manager 19% (8)
Employer names and spend open in the full report, along with the other 41 customers.
Everything 44 customers told us about Finzly.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
4 Net Promoter Score, from 44 scored reviews- Promoters 13
- Passives 20
- Detractors 11
Cumulative NPS by month
+0 over 5 months- May 7
- Jun 8
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 4 across 1 companies.
Praised
- Incremental Core Modernization
- Modern Payment Orchestration
- API-Driven Architecture
- Targeting Smaller Institutions
Criticised
- Integration Complexity as a Barrier
- Switching Driven by AI-Enablement
- Competing on TCO and Automation
- Operational Learning Curve
What customers say
Renewal intent
Plan to renew 47%Plan to renew, by seniority
- 38% 13 answers
- 80% 5 answers
- 0% 1 answer
- 8.6/10 Average score from customers who will renew
- 5.4/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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