Fitch Ratings
Fitch Ratings is a global credit rating agency that provides independent credit opinions, research, and analytics on sovereigns, corporates, financial institutions, structured finance products, and public finance entities. It serves institutional investors, issuers, and other market participants by publishing credit ratings, research reports, and risk analytics, generating revenue primarily through issuer-paid rating fees and related subscription-based information services.
- Revenue
- $1.5B
- Employees
- 4,500
- Founded
- 1914
- Headquarters
- Londonderry County Borough, United Kingdom
What 7 Arbolus experts think of Fitch Ratings
NPS scores among respondents range from 6 to 9, with the majority clustered at 8–9, indicating above-average satisfaction. 100% of those reporting renewal intent plan to renew, signaling strong customer loyalty. All experts are in the MoreThan1Year implementation stage, reflecting high stickiness and entrenched platform use. Key themes from the data include increasing satisfaction with value among high spenders, the positive perception of reliability, and minor pockets of moderate satisfaction. Overall Customer Sentiment: Positive
Who reviewed Fitch Ratings
- C-Suite 43% (3)
- Director 57% (4)
Employer names and spend open once the report publishes.
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Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Aug 8
- Dec 8
- Feb 8
- May 8
- Jun 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 4 answers
- 8.5/10 Average score from customers who will renew
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