finmo

finmo.net · Singapore, Singapore

Finmo is a digital mortgage platform that helps mortgage brokers and lenders manage the end-to-end mortgage application process, including client onboarding, document collection, compliance, and submission to lenders. The company provides cloud-based software that streamlines workflows, improves borrower experience, and supports regulatory requirements for the Canadian mortgage market.

  • Cash Visibility & Payments Platform
  • Treasury
Revenue
$6.0M
Employees
40
Founded
2017
Headquarters
Singapore, Singapore

What 6 Arbolus experts think of finmo

NPS signals are strongly positive, with all experts scoring 8 or 9. 100% reported intent to renew. Implementation stage is split, with newer banking/treasury customers (LessThan1Year) and stable long-term users (>1 year). Key positive themes include improved cash visibility, strong automation, and user-friendliness. Key challenges cited are integration hurdles, need for enhanced reporting/customization, and gaps in AI-powered features. Customer sentiment is anchored in platform efficiency and support for complex workflows.Overall Customer Sentiment: Positive

Who reviewed finmo

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 33% (2)
  • Manager 17% (1)
Revenue Leader Director NPS 9 Will renew
Other Generalist C-Suite NPS 8 Will renew
Finance Manager Director NPS 8 Will renew

Employer names and spend open in the full report, along with the other 3 customers.

Everything 6 customers told us about finmo.

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Sentiment

33 Net Promoter Score, from 6 scored reviews
  • Promoters 2
  • Passives 4
  • Detractors 0

Praised

  • User-Friendly and Reliable Platform
  • Strong Cross-Border and FX Functionality
  • Comprehensive Cash Visibility
  • Enhance Customization and Reporting

Criticised

  • Difficult Implementation and Integration
  • Vendor and Market Coverage Gaps
  • Lack of Predictive AI Features
  • Emergence of AI and Legacy System Gaps

What customers say

User-Friendly and Reliable Platform
“Finmo is user-friendly, good-looking, and reliably works 24/7 for client applications, which is critical for our business.”
Strong Cross-Border and FX Functionality
“Finmo has exceptionally strong cross-border payment and FX capabilities backed by an intuitive user interface and seamless app integration.”
Comprehensive Cash Visibility
“I have strong visibility of cash positions across accounts and currencies, which streamlines cross-border payments and centralizes our treasury operations.”

Renewal intent

Plan to renew 100%
  • Will renew 6
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • Director 100% 2 answers
  • Manager 100% 1 answer
  • 8.3/10 Average score from customers who will renew

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