Tazapay
Tazapay is a Singapore-based fintech company that provides cross-border payment and escrow solutions for B2B trade, marketplaces, and SaaS platforms. Its platform offers local payment methods, FX conversion, and compliance tooling via APIs and hosted checkout to help businesses securely collect and settle international payments. Tazapay generates revenue through transaction fees and value-added payment and FX services for merchants and platforms.
- Cross-Border Payments & FX
- Payment Orchestration & Acceptance
- Embedded Finance & Banking-as-a-Service
- Revenue
- $6.0M
- Employees
- 80
- Founded
- 2020
- Headquarters
- Singapore, Singapore
What 15 Arbolus experts think of Tazapay
The NPS distribution is broadly positive, with 40% Promoters (NPS 9-10), 30% Passives (NPS 7-8), and 30% Detractors (NPS 5-6). Renewal intent shows 60% 'Not Sure', 20% 'Yes', and 20% non-respondent, indicating moderate caution across customer types. Most customers are in early or mid-stage adoption (~70% less than 1 year; 20% more than 1 year; 10% pilot). Key sentiment drivers are regional reach, competitive pricing, but concerns around pricing models, some feature gaps, and expansion reliability. Neutral
Who reviewed Tazapay
- C-Suite 67% (10)
- Director 20% (3)
- Manager 13% (2)
Employer names and spend open in the full report, along with the other 12 customers.
Everything 15 customers told us about Tazapay.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 15 scored reviews- Promoters 4
- Passives 7
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 7
- Jun 7
- Jul 8
- Aug 8
- Sep 7
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 25 across 5 companies.
Praised
- Broader APM and Stablecoin Settlement
- Expanding Local Market Coverage
- Enhancing Automation and Reporting
- Cost Savings and Payment Diversity
Criticised
- Feature Gaps and Integration Pain Points
- Pricing and Fee Structure Concerns
- Limits in Cross-Border Acquiring
- Regulatory and Licensing Volatility
What customers say
Renewal intent
Plan to renew 20%Plan to renew, by seniority
- 17% 6 answers
- 33% 3 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
Top alternatives
Most weighed by Tazapay customers
Report
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