Teachable

teachable.com · New York City, United States of America

Teachable is an online platform that enables creators, educators, and businesses to build, market, and sell courses, coaching, and digital products directly to their audiences. The company provides tools for course creation, hosting, payments, and student management on a white-labeled basis, generating revenue through subscription plans and transaction fees. It primarily serves independent creators, small businesses, and education-focused entrepreneurs globally.

  • E-commerce Platforms & Storefronts
  • No-Code & Low-Code Platforms
Revenue
$45.0M
Employees
250
Founded
2013
Headquarters
New York City, United States of America

What 6 Arbolus experts think of Teachable

NPS scores are moderately positive, ranging from 5 to 10, with the most common scores being 7 and 9. 50% express uncertainty or lack of response regarding renewal intent, while only 17% explicitly intend to renew. Stickiness is high, with 83% reporting usage for over a year, but one respondent is in offboarding. The sentiment mix reflects cautious satisfaction; users appreciate platform value but have reservations about renewal. Overall Customer Sentiment: Neutral

Who reviewed Teachable

Total customers 6 6 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 83% (5)
  • Manager 17% (1)
Other Generalist C-Suite NPS 10
Executive C-Suite NPS 8 Will renew
Founder C-Suite NPS 9 Undecided

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Sentiment

16 Net Promoter Score, from 6 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+1 over 6 months
  • Aug 7
  • Sep 8
  • Mar 9
  • Apr 8
  • Jun 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 1
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • 8/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers

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