Temu

temu.com · Boston, United States of America

Temu is a global online marketplace and e-commerce platform that connects consumers with manufacturers and third-party sellers, offering a wide range of low-priced products across categories such as apparel, home goods, electronics, and accessories. It operates primarily as a mobile-first marketplace, generating revenue through transaction fees and commissions on sales. Temu targets value-conscious consumers in markets including the United States and Europe, leveraging cross-border logistics and supply chain capabilities of its parent company PDD Holdings.

  • E-commerce Platforms & Storefronts
Revenue
$4.5B
Employees
5,000
Founded
2022
Headquarters
Boston, United States of America

What 12 Arbolus experts think of Temu

12 customers have reviewed Temu so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Temu

Total customers 12 11 current · 1 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 55% (7)
  • Director 9% (1)
  • Manager 36% (4)
Revenue Leader C-Suite NPS 7
Other Generalist C-Suite NPS 9
Marketing Leader C-Suite NPS 8 Undecided

Employer names and spend open once the report publishes.

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Sentiment

0 Net Promoter Score, from 12 scored reviews
  • Promoters 5
  • Passives 2
  • Detractors 5

Cumulative NPS by month

-1 over 6 months
  • Mar 9
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 28 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • 8/10 Average score from undecided customers

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