The North Face, a VF Company
The North Face is an outdoor apparel, footwear, and equipment brand that designs and sells performance clothing, outerwear, backpacks, tents, and related gear for hiking, climbing, skiing, and other outdoor activities. It distributes products globally through branded retail stores, e-commerce, and wholesale channels serving consumers and specialty outdoor retailers. The brand is owned by VF Corporation, which licenses and operates it as part of its portfolio of lifestyle and performance brands.
- CommerceRetailTech
- Revenue
- $3.0B
- Employees
- 5,000
- Founded
- 1966
- Headquarters
- Denver, United States of America
What 6 Arbolus experts think of The North Face, a VF Company
NPS scores are highly favorable: 60% gave a perfect 10, 20% gave an 8, and the lowest is 6. Implementation is consistently at more than 1 year across all respondents, indicating long-term commitment. Renewal intent is visible and positive at the highest spend tier. Broadly, customers show notable stickiness and satisfaction.Overall Customer Sentiment: Positive
Who reviewed The North Face, a VF Company
- C-Suite 100% (6)
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 2
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 6/10 Average score from customers who will renew
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