Threedium

threedium.io · Londonderry County Borough, United Kingdom

Threedium is a 3D and augmented reality commerce platform that enables brands and retailers to create, manage, and deploy interactive 3D product configurators and experiences across web and mobile. Its SaaS tools and services help e‑commerce and marketing teams increase engagement and conversion by replacing static images with real‑time 3D and AR content. The company generates revenue through software subscriptions and related implementation and creative services for enterprise and mid‑market clients.

  • E-commerce Platforms & Storefronts
  • Digital & Marketing Agency Services
Revenue
$8.0M
Employees
80
Founded
2017
Headquarters
Londonderry County Borough, United Kingdom

What 11 Arbolus experts think of Threedium

NPS scores are skewed toward positive with 27% of experts rating NPS 10 and 36% providing NPS 8-10. Renewal intent is split: 46% likely to renew, 18% not sure, and 9% not renewing, suggesting moderate churn risk among high and mid spenders. Implementation stickiness is high, with 54% in use more than 1 year and 18% in pilot. The key quantitative theme is strong platform adoption among high spenders and a moderate, varied sentiment among smaller users.Overall Customer Sentiment: Positive

Who reviewed Threedium

Total customers 11 10 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 90% (10)
  • Director 10% (1)
Executive C-Suite NPS 9
Product Leader C-Suite NPS 4 Undecided
Marketing Partner Director NPS 8 Will renew

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Sentiment

18 Net Promoter Score, from 11 scored reviews
  • Promoters 5
  • Passives 3
  • Detractors 3

Cumulative NPS by month

+1 over 5 months
  • Nov 7
  • Dec 7
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 18 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 6
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 63% 8 answers
  • Director 100% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 5.5/10 Average score from undecided customers
  • 10/10 Average score from customers not renewing

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