The Walt Disney Company
The Walt Disney Company is a global entertainment and media conglomerate that operates film and television studios, streaming services, theme parks and resorts, consumer products, and related businesses serving consumers worldwide. It generates revenue through content production and licensing, subscription streaming, advertising, park admissions, hotel and cruise operations, and merchandise sales. The disneycareers.com site is used for recruiting and talent acquisition across Disney’s business units rather than as a separate operating company.
- Revenue
- $88.9B
- Employees
- 225,000
- Founded
- 1923
- Headquarters
- Burbank, United States of America
What 12 Arbolus experts think of The Walt Disney Company
NPS scores are generally strong, with multiple scores in the 8-10 range (promoters) and several moderate scores around 5-6. Renewal intent is positive among long-term users but uncertain for those in the pilot or early adoption stages. Most customers are in either pilot or more than 1 year adoption stages, with the highest enthusiasm from experienced users. The main theme is satisfaction with initial experiences but hesitancy on renewal due to limited spend and early usage.Overall Customer Sentiment: Positive
Who reviewed The Walt Disney Company
- C-Suite 91% (11)
- Director 9% (1)
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Sentiment
25 Net Promoter Score, from 12 scored reviews- Promoters 6
- Passives 3
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Jul 8
- Aug 8
- Feb 8
- May 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 25 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 60% 5 answers
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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