SimpleKYC
SimpleKYC provides cloud-based know-your-customer (KYC) workflow and case management software that helps financial institutions and regulated businesses onboard clients, perform due diligence, and manage ongoing AML compliance. Its platform integrates data sources, automates screening and risk assessments, and centralizes documentation to support regulatory reporting and audit requirements.
- Business Process Management
- Workflow Automation
- Revenue
- $4.5M
- Employees
- 25
- Founded
- 2013
- Headquarters
- Sydney, Australia
What 8 Arbolus experts think of SimpleKYC
NPS scores in the data range from 6 to 9, with most experts reporting between 6 and 8, indicating generally positive but not exceptional advocacy. Notably, two influencer roles with NPS 9 correspond to more than one year of use and clear renewal intent. Among users, sentiment is moderate (NPS 6–8), with no clear negative skew. Renewal intent is marked as 'Yes' in two high-NPS, influencer-led accounts, and 'Not Sure' for a user in a global financial institution with mid-level spend. Stickiness is higher for those past the pilot phase (most beyond one year indicate satisfaction).Overall Customer Sentiment: Positive
Who reviewed SimpleKYC
- C-Suite 62% (5)
- Director 38% (3)
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Sentiment
-12 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 3
- Detractors 3
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 0% 1 answer
- 100% 2 answers
- 9/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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