Snyk

snyk.io · Boston, United States of America

Snyk is a developer-focused application security platform that helps organizations find, prioritize, and fix vulnerabilities in open source dependencies, containers, infrastructure as code, and first-party code. It integrates into developer tools and CI/CD pipelines so security scanning and remediation happen throughout the software development lifecycle. The company generates revenue through subscriptions to its cloud-based security products and enterprise plans.

  • Application & Code Security
  • Security Operations (SIEM/SOAR)
Revenue
$350.0M
Employees
1,500
Founded
2015
Headquarters
Boston, United States of America

What 105 Arbolus experts think of Snyk

NPS scores are highly positive, with the majority of users and influencers providing ratings between 8-10. Renewal intent is strong among high spenders and longer-tenured customers, with only isolated low or negative signals, often attributed to specific feature gaps or cost sensitivity. Stickiness is evidenced by widespread use over 1+ years and broad tool suite adoption. Expert feedback highlights seamless developer integration, actionable remediation, and strong cloud-native coverage as core positives. Primary gaps include runtime security and potential for alert fatigue. Overall Customer Sentiment: Positive

Who reviewed Snyk

Total customers 105 90 current · 15 former
Reviews growth +61 in six months
Seniority of respondents
  • C-Suite 78% (82)
  • Director 13% (14)
  • Manager 8% (8)
Operations Leader Director NPS 9 Undecided
Executive C-Suite NPS 7 Will renew
Engineering Engineer C-Suite NPS 8 Will renew

Employer names and spend open in the full report, along with the other 102 customers.

Everything 105 customers told us about Snyk.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

38 Net Promoter Score, from 105 scored reviews
  • Promoters 48
  • Passives 49
  • Detractors 8

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 9 reviews, accumulated up to each month. Category median 37 across 9 companies.

Praised

  • Increasing Compliance and Supply Chain Risk Focus
  • Broader Developer Adoption
  • Expansion Across All Application Workloads
  • Broad Coverage and Adoption

Criticised

  • Alert Fatigue and False Positives
  • Cost Escalation Risk
  • Runtime Security and DAST Gaps
  • Competitive Threat from GitHub Advanced Security

What customers say

Broad Coverage and Adoption
“We rely on Snyk to cover multiple areas—source code, open source dependencies, containers—and it supports broad DevSecOps priorities in our engineering environment.”
Seamless Developer Workflow Integration
“I appreciate how Snyk integrates directly into developer tools and workflows, making security a natural part of our build pipeline and reducing friction.”
Actionable Remediation Guidance
“Snyk stands out by providing detailed, practical remediation advice and even automating fixes, which really helps developers resolve vulnerabilities quickly.”

Renewal intent

Plan to renew 63%
  • Will renew 40
  • Undecided 14
  • Not renewing 10

Plan to renew, by seniority

  • C-Suite 60% 47 answers
  • Director 80% 10 answers
  • Manager 67% 3 answers
  • Not specified 50% 4 answers
  • 8.6/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers
  • 7.3/10 Average score from customers not renewing

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