SOCRADAR

socradar.com · Ankara, Turkey

SOCRadar is a cybersecurity company that provides an external attack surface management and digital risk protection platform that helps organizations detect, monitor, and respond to threats across the open, deep, and dark web. Its SaaS platform aggregates threat intelligence, brand and credential monitoring, and vulnerability insights to support security operations and risk teams. The company sells subscriptions and related services to enterprises, MSSPs, and government customers globally.

  • Cybersecurity Services
  • Security Operations (SIEM/SOAR)
Revenue
$12.0M
Employees
140
Founded
2019
Headquarters
Ankara, Turkey

What 14 Arbolus experts think of SOCRADAR

NPS scores are consistently high, with 80% of responses at 8 or above (on a 10-point scale) and two perfect 10s. Renewal intent is robust, with most respondents indicating intent to renew and only two expressing uncertainty. Stickiness is evident, with 75% in long-term (more than 1 year) adoption and favorable commentary on platform capabilities and ROI. Key expert themes emphasize comprehensive attack surface management, proactive risk management, and integrated dark web monitoring. Critiques are mostly about opportunities to further improve AI-driven prioritization and detection speed.Overall Customer Sentiment: Positive

Who reviewed SOCRADAR

Total customers 14 10 current · 4 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 83% (12)
  • Director 8% (1)
  • Manager 8% (1)
Not specified Not specified NPS 7 Will renew
Engineering Generalist C-Suite NPS 9
Executive C-Suite NPS 7 Will renew

Employer names and spend open in the full report, along with the other 11 customers.

Everything 14 customers told us about SOCRADAR.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

41 Net Promoter Score, from 12 scored reviews
  • Promoters 5
  • Passives 7
  • Detractors 0

Cumulative NPS by month

+1 over 6 months
  • May 7
  • Dec 8
  • Feb 8
  • Dec 8
  • Jun 8
  • Jul 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 28 across 2 companies.

Praised

  • Integrated Security Intelligence
  • Proactive Risk Management
  • Comprehensive Threat Visibility
  • Integration of Advanced AI Prioritization

Criticised

  • Attack Surface Discovery Gaps
  • AI-Driven Prioritization Maturity
  • Faster Alerting and Detection
  • Discovery Coverage by Alternatives

What customers say

Integrated Security Intelligence
“We benefit from centralized visibility for external threats, vulnerabilities, leaked data, and digital risks through a unified platform.”
Proactive Risk Management
“SOCRADAR shifts us from reactive incident handling to proactive threat detection and risk management.”
Comprehensive Threat Visibility
“I would recommend SOCRADAR due to its combination of external attack surface visibility, threat intelligence, dark web monitoring, and digital risk protection in one platform.”

Renewal intent

Plan to renew 85%
  • Will renew 11
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 78% 9 answers
  • Director 100% 1 answer
  • Manager 100% 1 answer
  • Not specified 100% 2 answers
  • 8.3/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

Top alternatives

Most weighed by SOCRADAR customers

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