Socura
Socura is a UK-based cybersecurity services provider that offers managed detection and response (MDR), security operations centre (SOC) as-a-service, and incident response to mid-market and enterprise organisations. It monitors clients’ IT environments 24/7, using threat intelligence and security tooling to detect, investigate, and remediate cyber threats. The company generates revenue through subscription-based managed security services and professional consulting engagements.
- Cybersecurity Services
- Managed IT & Cloud Services
- Revenue
- $6.5M
- Employees
- 55
- Founded
- 2019
- Headquarters
- Londonderry County Borough, United Kingdom
What 9 Arbolus experts think of Socura
NPS is consistently 7–9 across respondents, with a mean of 7.8, indicating positive but not exceptional advocacy. 50% of the customer pool expresses strong renewal intent, while 43% report uncertainty about renewal, mainly linked to pilot or not fully deployed stages. Stickiness is higher among those in the more than 1 year implementation stage. Key themes include solid satisfaction among high spenders and established implementations, with pilot users showing greater hesitancy.Overall Customer Sentiment: Positive
Who reviewed Socura
- C-Suite 56% (5)
- Director 33% (3)
- Manager 11% (1)
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Sentiment
11 Net Promoter Score, from 9 scored reviews- Promoters 1
- Passives 8
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 4 answers
- 33% 3 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
Top alternatives
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