Coalition
Coalition is a cyber insurance and security company that provides businesses with integrated cyber risk coverage and active cybersecurity monitoring and response services. It combines proprietary risk assessment technology, security tools, and incident response with insurance policies underwritten by partner carriers to help organizations prevent, detect, and recover from cyber incidents. Coalition primarily serves small and mid-sized enterprises across various industries in North America and other select markets.
- Cybersecurity Services
- Insurance Software
- Security Operations (SIEM/SOAR)
- Revenue
- $350.0M
- Employees
- 1,200
- Founded
- 2017
- Headquarters
- San Francisco, United States of America
What 12 Arbolus experts think of Coalition
NPS scores distribute across the mid-to-high range, with multiple scores between 5 and 6 indicating moderate satisfaction among Users and mid-level spenders, while Influencers and higher spenders report higher NPS (8-10). 66% of those with known renewal intent in the high spend bracket are likely to renew. Most implementations are already in place for over a year, and Pilots show very high enthusiasm and sizable investment. Overall, satisfaction rises with spend and implementation maturity.Overall Customer Sentiment: Positive
Who reviewed Coalition
- C-Suite 83% (10)
- Director 8% (1)
- Manager 8% (1)
Employer names and spend open once the report publishes.
Tell us when the Coalition report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
0 Net Promoter Score, from 12 scored reviews- Promoters 5
- Passives 2
- Detractors 5
Cumulative NPS by month
+1 over 6 months- Feb 7
- Mar 8
- Apr 8
- May 8
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 14 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 50% 4 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
Top alternatives
Most weighed by Coalition customers
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
For people who use Coalition
Do you use Coalition at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 12 customers of Coalition have already contributed
Takes a few minutes. Your identity stays anonymous.