ComplianceQuest
ComplianceQuest provides a cloud-based quality, health, safety, and environmental (QHSE) and compliance management platform built on Salesforce, helping regulated and manufacturing organizations manage quality, safety, supplier, and regulatory processes in a unified system. The company serves industries such as life sciences, manufacturing, automotive, and high tech, generating revenue through subscriptions and related implementation and support services. Its solutions centralize audits, CAPA, document control, risk management, and EHS workflows to improve compliance and operational performance.
- Business Process Management
- IT Consulting & Implementation
- Revenue
- $55.0M
- Employees
- 350
- Founded
- 2013
- Headquarters
- Tampa, United States of America
What 13 Arbolus experts think of ComplianceQuest
Across the dataset, NPS ratings are mixed, with scores ranging from 3 to 9 and an average leaning toward the neutral zone (mean ~6.7). Renewal intent varies: about 33% indicate clear intention to renew, 25% are not sure, and 17% indicate no intent to renew. Stickiness is varied, with a majority at more than 1 year of implementation, but two users currently offboarding and one at pilot stage. Themes from the data point to integration flexibility and compliance fit as positive factors, while uncertainty about future renewal and middling NPS highlight ongoing engagement risks.Overall Customer Sentiment: Neutral
Who reviewed ComplianceQuest
- C-Suite 67% (9)
- Director 17% (2)
- Manager 17% (2)
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Sentiment
-30 Net Promoter Score, from 13 scored reviews- Promoters 3
- Passives 3
- Detractors 7
Cumulative NPS by month
+0 over 6 months- Feb 7
- Mar 7
- Apr 7
- May 7
- Jul 7
- Aug 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 21 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 29% 7 answers
- 50% 2 answers
- 6.7/10 Average score from customers who will renew
- 6.6/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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