Comply365

comply365.com · Janesville, United States of America

Comply365 provides cloud-based document and compliance management software for airlines and other highly regulated industries, helping organizations manage operational manuals, training content, and regulatory documentation across mobile and desktop devices. Its platform enables digital distribution, tracking, and acknowledgment of critical documents, as well as workflow and reporting tools to support safety, compliance, and operational efficiency. The company sells its solutions primarily to commercial airlines, business aviation operators, and other transportation and logistics enterprises on a subscription basis.

  • Document Management & E-signature
  • EHS & Sustainability Software
  • IT Consulting & Implementation
Revenue
$20.0M
Employees
120
Founded
2007
Headquarters
Janesville, United States of America

What 14 Arbolus experts think of Comply365

NPS scores demonstrate a positive sentiment trend, with 88% of responses in the 7-9 range and no negative scores. Renewal intent is strongly positive among Users and high spenders, while Influencers show more uncertainty, particularly in earlier implementation stages. Stickiness is notable, as the majority of customers are in the MoreThan1Year implementation stage and indicate sustained adoption, paired with generally favorable NPS. Key themes emerging from quantitative data are high satisfaction among advanced users and strong retention outlook for high spend brackets.Overall Customer Sentiment: Positive

Who reviewed Comply365

Total customers 14 14 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 64% (9)
  • Director 21% (3)
  • Manager 14% (2)
Legal Analyst C-Suite NPS 9
Product Leader C-Suite NPS 6 Undecided
Product Leader C-Suite NPS 9 Undecided

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Sentiment

14 Net Promoter Score, from 14 scored reviews
  • Promoters 4
  • Passives 8
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Jun 8
  • Jan 8
  • May 8
  • Jul 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 19 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 6
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 40% 5 answers
  • Director 67% 3 answers
  • Manager 100% 2 answers
  • 8/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers

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