CONVEYOR

conveyor.com · San Francisco, United States of America

Conveyor provides a security questionnaire automation and vendor trust platform that helps B2B software companies share, manage, and respond to security and compliance information with customers and prospects. Its SaaS product centralizes security documentation, automates questionnaire responses using AI, and offers a trust portal to streamline vendor due diligence workflows. Conveyor generates revenue through subscription-based plans for organizations that need to handle frequent security reviews and assessments.

  • Security Operations (SIEM/SOAR)
  • Workflow Automation
Revenue
$7.0M
Employees
55
Founded
2020
Headquarters
San Francisco, United States of America

What 5 Arbolus experts think of CONVEYOR

NPS scores for Conveyor cluster in the 7–9 range, with a minority at 5, suggesting overall positive sentiment. Strong renewal intent is observed in higher spend cohorts, while users in the pilot phase or with uncertainty in their implementation stage demonstrate more mixed intent. Most respondents are in either the pilot or established phases, with only one reporting uncertainty. Quantitative trends show that customers with longer-term deployments (>1 year) and larger spend have higher satisfaction, while user-level participants in early phases are more ambivalent.Overall Customer Sentiment: Positive

Who reviewed CONVEYOR

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 25% (1)
  • Manager 25% (1)
Operations Leader Manager NPS 5 Undecided
Executive Director NPS 9
Engineering Manager C-Suite NPS 7

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Apr 8
  • May 7
  • Jun 7
  • Oct 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 18 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Manager 0% 1 answer
  • 8/10 Average score from customers who will renew
  • 5/10 Average score from undecided customers

Top alternatives

Most weighed by CONVEYOR customers

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