CPOMS Systems, Ltd.

cpoms.co.uk · Harrogate, United Kingdom

CPOMS Systems, Ltd. provides cloud-based safeguarding and pastoral management software for schools and other education providers, enabling staff to record, track, and manage child protection, behavior, and wellbeing concerns in a secure, centralized system. The platform is sold on a subscription basis to primary and secondary schools, multi-academy trusts, and related institutions, helping them meet regulatory and reporting requirements. CPOMS also offers related modules and services for governance, staff training, and compliance oversight.

  • Industry-Specific ERP
  • IT Consulting & Implementation
Revenue
$12.0M
Employees
80
Founded
2011
Headquarters
Harrogate, United Kingdom

What 12 Arbolus experts think of CPOMS Systems, Ltd.

NPS scores are consistently high, with 80% of respondents rating 8 or above and many at 9 or 10. Renewal intent, when available, points to unanimous willingness to renew among high spenders. 100% implementation maturity is greater than one year, reinforcing product stickiness. Major themes: high satisfaction, entrenched value, no vocal detractors.Overall Customer Sentiment: Positive

Who reviewed CPOMS Systems, Ltd.

Total customers 12 12 current · 0 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 64% (8)
  • Director 18% (2)
  • Manager 18% (2)
Operations Leader Not specified NPS 9
Strategy Leader Manager NPS 8
Executive C-Suite NPS 8

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Sentiment

41 Net Promoter Score, from 12 scored reviews
  • Promoters 5
  • Passives 7
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • May 8
  • Jun 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 41 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • 8/10 Average score from customers who will renew

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  • 12 customers of CPOMS Systems, Ltd. have already contributed
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