CRISAM GRC

crisam.net · Linz, Austria

CRISAM GRC is an Austrian software company that provides a governance, risk and compliance (GRC) platform used by enterprises and public institutions to manage IT risk, information security, data protection and regulatory compliance. Its software supports risk assessment, controls documentation, reporting and integration with frameworks such as ISO 27001 and GDPR, sold primarily on a license and maintenance/subscription basis through direct and partner channels in German-speaking Europe.

  • GRC & Compliance Automation
  • Cybersecurity Services
Revenue
$7.0M
Employees
45
Founded
2007
Headquarters
Linz, Austria

What 11 Arbolus experts think of CRISAM GRC

NPS responses range from 6 to 9, with 20% Promoters (NPS 9), 60% Passive (NPS 7-8), and 20% Detractors (NPS 6). Renewal intent skews positive for high spenders and mature deployments, but 50% are unsure or negative. Stickiness is strong among those with >1 year implementation—60% of experts. The main theme is satisfaction grows with adoption maturity but uncertainty remains among new or pilot users.Overall Customer Sentiment: Neutral

Who reviewed CRISAM GRC

Total customers 11 11 current · 0 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 73% (8)
  • Director 9% (1)
  • Manager 18% (2)
Executive C-Suite NPS 8 Undecided
Generalist Partner Manager NPS 6 Undecided
Executive C-Suite NPS 7 Undecided

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Sentiment

-9 Net Promoter Score, from 11 scored reviews
  • Promoters 2
  • Passives 6
  • Detractors 3

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 29%
  • Will renew 2
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 33% 6 answers
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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  • 11 customers of CRISAM GRC have already contributed
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