CrowdStrike (Falcon Platform)
Falcon.com is the consumer-facing security product brand historically associated with CrowdStrike’s Falcon platform, but the domain now primarily redirects to CrowdStrike’s main corporate site, which provides cloud-native endpoint and workload protection, threat intelligence, and incident response services to enterprises on a subscription basis.
- Endpoint & Device Security
- Network & Cloud Security
- Security Operations (SIEM/SOAR)
- Revenue
- $3.8B
- Employees
- 8,500
- Founded
- 2011
- Headquarters
- Austin, United States of America
What 6 Arbolus experts think of CrowdStrike (Falcon Platform)
NPS responses are highly positive, with most experts scoring NPS of 8–10. Renewal intent is reported as "Yes" by all quantified spenders. The customer base is mature, with 83% reporting more than one year of usage and immediate recognition of improved efficiency and threat protection. Key themes include operational excellence, top-tier detection, and ongoing concerns about cumulative pricing. Nearly all expert feedback recommends CrowdStrike for complex, security-mature organizations.Overall Customer Sentiment: Positive
Who reviewed CrowdStrike (Falcon Platform)
- C-Suite 40% (2)
- Manager 60% (4)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about CrowdStrike (Falcon Platform).
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
66 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 57 across 2 companies.
Praised
- Lowering Learning Curve for Junior Analysts
- Expanding Platform Integration
- Simplified Pricing Model
- Operational Efficiency with Single-Agent Architecture
Criticised
- Risk from Competitors Offering Simpler, All-Inclusive Pricing
- AI-Native Security Could Lower Switching Costs
- Agent Performance or False Positives Would Trigger Search
- High Cumulative Cost of Additional Modules
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 1 answer
- 100% 1 answer
- 9.5/10 Average score from customers who will renew
Top alternatives
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