Onspring
Onspring provides no-code governance, risk, and compliance (GRC) and business process automation software that helps enterprises manage audits, risk, vendor management, and related workflows in a single platform. Its cloud-based solution allows organizations to configure workflows, reporting, and data models without coding, serving compliance, internal audit, IT, and operations teams. The company generates revenue through subscriptions to its SaaS platform and related professional services.
- Business Process Management
- Workflow Automation
- IT Consulting & Implementation
- Revenue
- $30.0M
- Employees
- 150
- Founded
- 2012
- Headquarters
- Leawood, United States of America
What 16 Arbolus experts think of Onspring
The NPS distribution skews positive, with 63% rating 8 or above, and only one detractor. 50% of respondents confirm intent to renew, 43% are not sure, and 7% indicate non-renewal. 70% report over one year on platform, indicating stickiness. Higher NPS and renewal intent are found among high spenders and those with mature deployments. Key sentiment drivers include perceived value for spend and strong integration with compliance and risk workflows.Overall Customer Sentiment: Positive
Who reviewed Onspring
- C-Suite 75% (12)
- Director 12% (2)
- Manager 12% (2)
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Sentiment
12 Net Promoter Score, from 16 scored reviews- Promoters 4
- Passives 10
- Detractors 2
Cumulative NPS by month
-2 over 5 months- Jul 10
- Mar 9
- Jan 8
- Jul 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 12 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 50% 12 answers
- 0% 2 answers
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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