OPENVPN

openvpn.net · Calabasas, United States of America

OpenVPN Inc. develops and maintains secure virtual private networking software and cloud-based access solutions that enable businesses and individuals to securely connect remote users, devices, and networks over the internet. The company monetizes through commercial licensing of its OpenVPN-based server products, cloud-managed access services, and related support and management tools for IT and security teams.

  • Network & Cloud Security
  • Managed IT & Cloud Services
Revenue
$18.0M
Employees
120
Founded
2002
Headquarters
Calabasas, United States of America

What 7 Arbolus experts think of OPENVPN

NPS scores are predominantly high (two at 10, one at 9, two at 8, and one at 7), reflecting positive sentiment regarding OpenVPN's reliability and security. Renewal intent is strong, with most experts signaling continued use except one who is offboarding. Stickiness is reinforced by more than a year of use in the majority of instances. Customers consistently highlight low cost, ease of management, and dependable security as strengths, though more advanced centralized management features are cited as a potential need for scale. Overall Customer Sentiment: Positive

Who reviewed OPENVPN

Total customers 7 7 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 50% (4)
  • Director 33% (2)
  • Manager 17% (1)
Engineering Leader C-Suite NPS 10 Will renew
Operations Leader C-Suite NPS 9
Engineering Leader Director NPS 8 Will renew

Employer names and spend open in the full report, along with the other 4 customers.

Everything 7 customers told us about OPENVPN.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

42 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 4
  • Detractors 0

Cumulative NPS by month

-1 over 6 months
  • Oct 10
  • Mar 10
  • May 9
  • Jun 8
  • Jul 9
  • Sep 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 46 across 2 companies.

Praised

  • Broad Platform Compatibility
  • Secure and Reliable Remote Access
  • Cost-Effective Solution
  • Scale to Meet Enterprise Needs

Criticised

  • Limited Centralized Management
  • Lack of Advanced Automation
  • Enterprise Management Features Missing
  • Risk of Switching for Automation

What customers say

Broad Platform Compatibility
“I chose OpenVPN in part because it works seamlessly across different operating systems, making deployment and ongoing administration much simpler for our IT teams.”
Secure and Reliable Remote Access
“I consistently rely on OpenVPN for secure remote connectivity and have found it to be stable and dependable over time.”
Cost-Effective Solution
“I appreciate that the free version offers the essential VPN features our organization requires, eliminating licensing costs without compromising on core functionality.”

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 1 answer
  • Not specified 100% 1 answer
  • 9.3/10 Average score from customers who will renew
  • 7/10 Average score from customers not renewing

Top alternatives

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