OPSWAT

opswat.com · Tampa, United States of America

OPSWAT is a cybersecurity company that provides critical infrastructure protection solutions focused on securing data transfer, devices, and applications for enterprises and government agencies. Its platform includes malware analysis, content disarm and reconstruction, secure file transfer, and access control technologies used in IT, OT, and ICS environments. The company generates revenue through licensing of its software products, hardware appliances, and related support and professional services.

  • Network & Cloud Security
  • Application & Code Security
  • Cybersecurity Services
Revenue
$150.0M
Employees
650
Founded
2002
Headquarters
Tampa, United States of America

What 10 Arbolus experts think of OPSWAT

NPS scores skew high with three scores of 9 and three at 7 or 8, with only a single low score (3). Renewal intent is strong with 71% affirmative and only one “No” (and two uncertain/blank). 57% of customers are in the 'More Than 1 Year' implementation stage, signalling established deployments. Key themes include platform reliability, security effectiveness, and strong support among high spenders/influencers.Overall Customer Sentiment: Positive

Who reviewed OPSWAT

Total customers 10 9 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 60% (6)
  • Director 20% (2)
  • Manager 20% (2)
Security Leader C-Suite NPS 3 Not renewing
Engineering Manager Director NPS 7 Will renew
Revenue Partner Manager NPS 9 Will renew

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Sentiment

30 Net Promoter Score, from 10 scored reviews
  • Promoters 4
  • Passives 5
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Dec 8
  • Jan 7
  • Feb 7
  • Apr 7
  • Jul 7
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 30 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 6
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • Director 100% 2 answers
  • Manager 100% 1 answer
  • 8.2/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers
  • 3/10 Average score from customers not renewing

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