Osprey Flight Solutions

ospreyflightsolutions.com · Winchester, United Kingdom

Osprey Flight Solutions provides aviation risk management and intelligence services, delivering data-driven analysis on security, geopolitical, and operational threats to airlines, business aviation operators, and other aviation stakeholders. Its platform aggregates and analyzes global risk data to support flight planning, route selection, and corporate risk policies, and the company generates revenue through subscriptions and contracted intelligence and advisory services.

  • Aviation & Aerospace Software
  • Security Operations (SIEM/SOAR)
Revenue
$8.0M
Employees
80
Founded
2017
Headquarters
Winchester, United Kingdom

What 13 Arbolus experts think of Osprey Flight Solutions

The NPS scores are predominantly high, with 40% of experts rating 9 or above, 30% at 8, and a minority at 6-7. Renewal intent is mainly positive among those with full implementations and higher spend, but ~35% of respondents remain uncertain about re-commitment, often corresponding with ongoing pilots or lower spending profiles.Stickiness trends show over 50% of customers in "More Than 1 Year" implementation, with the remainder in "Pilot" or "Less Than 1 Year" phases. Main inferred themes are strong satisfaction among embedded customers and moderate risk among recent or lower-spend adopters.Overall Customer Sentiment: Positive

Who reviewed Osprey Flight Solutions

Total customers 13 13 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 67% (9)
  • Director 17% (2)
  • Manager 17% (2)
Operations Ops C-Suite NPS 8 Will renew
Executive C-Suite NPS 8 Undecided
Operations Ops Manager NPS 10

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Sentiment

30 Net Promoter Score, from 13 scored reviews
  • Promoters 5
  • Passives 7
  • Detractors 1

Cumulative NPS by month

-1 over 6 months
  • Jan 9
  • Apr 8
  • Jun 8
  • Jan 9
  • May 8
  • Aug 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 32 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 6
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 71% 7 answers
  • Director 100% 1 answer
  • Manager 0% 1 answer
  • Not specified 0% 1 answer
  • 8.8/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers

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