Palo Alto Networks

paloaltonetworks.com · Santa Clara, United States of America

Palo Alto Networks is a global cybersecurity company that provides network, cloud, and endpoint security platforms to enterprises, governments, and service providers. Its products and subscription services help customers prevent cyberattacks, secure applications and data across on-premise and cloud environments, and manage security operations at scale. The company generates revenue primarily through sales of security appliances, software, and recurring support and subscription services.

  • Network & Cloud Security
  • Security Operations (SIEM/SOAR)
  • Endpoint & Device Security
Revenue
$7.4B
Employees
14,000
Founded
2005
Headquarters
Santa Clara, United States of America

What 146 Arbolus experts think of Palo Alto Networks

146 customers have reviewed Palo Alto Networks so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Palo Alto Networks

Total customers 146 139 current · 7 former
Reviews growth +63 in six months
Seniority of respondents
  • C-Suite 67% (98)
  • Director 24% (35)
  • Manager 9% (13)
Security Leader C-Suite NPS 7 Not renewing
Not specified C-Suite NPS 10 Undecided
Product Leader C-Suite NPS 9 Will renew

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Sentiment

52 Net Promoter Score, from 146 scored reviews
  • Promoters 85
  • Passives 52
  • Detractors 9

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 9
  • Aug 9
  • Sep 9
  • Oct 8

Net Promoter Score across 18 reviews, accumulated up to each month. Category median 44 across 18 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 74%
  • Will renew 85
  • Undecided 22
  • Not renewing 8

Plan to renew, by seniority

  • C-Suite 76% 72 answers
  • Director 54% 24 answers
  • Manager 88% 8 answers
  • Not specified 91% 11 answers
  • 8.9/10 Average score from customers who will renew
  • 8.2/10 Average score from undecided customers
  • 6.3/10 Average score from customers not renewing

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