COMPLIANCE SOLUTIONS STRATEGY
Compliance Solutions Strategies (CSS) is a regulatory technology company that provides software and managed services to help investment managers, asset managers, and other financial institutions meet global regulatory reporting and compliance obligations. Its platform supports functions such as regulatory reporting, trade and transaction reporting, and compliance data management, generating revenue through software licensing and related professional and outsourcing services.
- GRC & Compliance Automation
- IT Consulting & Implementation
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 2017
- Headquarters
- New York City, United States of America
What 7 Arbolus experts think of COMPLIANCE SOLUTIONS STRATEGY
NPS distribution is primarily positive, with 71% of responses in the 8–9 range and one mid-level score at 7. A single respondent reports a notably lower NPS of 5 despite a high spend and pilot stage implementation. Renewal intent is generally positive: 57% indicate intent to renew, 29% are unsure, and no respondents have indicated intent not to renew. Stickiness aligns positively with tenure—renewal intent and NPS are highest among those with over one year of implementation. The dataset shows a trend toward sustained engagement as implementations mature, but uncertainty persists for new customers or those in pilot phases.Overall Customer Sentiment: Positive
Who reviewed COMPLIANCE SOLUTIONS STRATEGY
- C-Suite 57% (4)
- Director 43% (3)
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Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 3
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 50% 4 answers
- 100% 3 answers
- 7.6/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
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