Compliance.ai

compliance.ai · San Francisco, United States of America

Compliance.ai provides an AI-powered regulatory change management platform that helps financial institutions and other regulated organizations monitor, interpret, and act on regulatory updates. Its software aggregates and normalizes laws, rules, and guidance from global regulators, then uses machine learning and workflow tools to route, analyze, and track required actions for compliance teams. The company generates revenue through subscriptions and enterprise licenses to its SaaS platform and related services.

  • GRC & Compliance Automation
  • Document & Vision AI
Revenue
$7.0M
Employees
55
Founded
2014
Headquarters
San Francisco, United States of America

What 17 Arbolus experts think of Compliance.ai

NPS scores cluster around 7-9 (moderate to high), but with two lower outliers. 55% of surveyed customers are likely to renew, while 40% are unsure, indicating a degree of hesitancy. Most customers are at Pilot or Early Adoption stages (40%), with large spenders in both mature and pilot stages. The main quantitative themes: high-value customers see benefit but need more proof of ROI before full commitment; pilot stage is a key inflection point.Overall Customer Sentiment: Neutral

Who reviewed Compliance.ai

Total customers 17 13 current · 4 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 82% (14)
  • Director 12% (2)
  • Manager 6% (1)
Not specified C-Suite NPS 7 Undecided
Operations Leader Director NPS 9 Will renew
Strategy Leader C-Suite NPS 8 Will renew

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Sentiment

17 Net Promoter Score, from 17 scored reviews
  • Promoters 5
  • Passives 10
  • Detractors 2

Cumulative NPS by month

+1 over 6 months
  • Dec 6
  • Apr 7
  • May 7
  • Jun 7
  • Jul 7
  • Aug 7

Net Promoter Score across 7 reviews, accumulated up to each month. Category median 25 across 7 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 36%
  • Will renew 5
  • Undecided 8
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 25% 12 answers
  • Director 100% 1 answer
  • Manager 100% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 7.9/10 Average score from undecided customers
  • 1/10 Average score from customers not renewing

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