Arbolus Intelligence

FEDERATO

federato.ai · San Francisco, United States of America

Federato provides an underwriting platform for property and casualty insurers that uses AI and dynamic data to help underwriters select and price risk more accurately. Its software integrates with carrier systems and external data sources to guide portfolio steering, risk selection, and workflow, sold on a SaaS basis to insurance carriers and MGAs.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
Listed in
Revenue
$12.0M
Employees
80
Founded
2020
Headquarters
San Francisco, United States of America

What 7 Arbolus experts think of FEDERATO

Net Promoter Score (NPS) distribution among experts ranges from 1 to 10, with higher scores correlating with high spend and strong perceived value. Those in advanced implementation stages express greater satisfaction and intent to renew. Stickiness is highest among those using Federato for over a year. Key expert feedback highlights the platform's value for research, communication, and time savings but notes areas for improvement in reliability and deeper workflow integration. Lower NPS scores point to inconsistent results and challenges for business-critical tasks.Overall Customer Sentiment: Positive

Who reviewed FEDERATO

Total customers 7 5 current · 2 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 100% (7)
Operations Leader C-Suite NPS 1 Submitted Sep 2026
Operations Leader C-Suite NPS 10 Will renew Submitted Jan 2026
Marketing Leader C-Suite NPS 8 Undecided Submitted Sep 2026

Employer names and spend open in the full report, along with the other 4 customers.

Everything 7 customers told us about FEDERATO.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

28 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 1

Cumulative NPS by month

-1 over 6 months
  • May 9
  • Jul 8
  • Jan 9
  • Apr 9
  • Jun 9
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.

Praised

  • Supports Faster Decision-Making
  • Time Savings and Productivity
  • Improved Deliverable Quality
  • Increasing Accuracy and Consistency

Criticised

  • Gaps in Workflow Integration
  • Not Suited for High-Criticality Tasks
  • Inconsistent Output Quality
  • Cost Sensitivity

What customers say

Supports Faster Decision-Making
“The tool is highly critical to our work so we can make quicker, better-informed decisions while spending less time on manual research.”
Time Savings and Productivity
“I use the tool to save significant time on research, analysis, and drafting, and it lets me focus on higher-value work.”
Improved Deliverable Quality
“I get higher-quality deliverables produced faster, with clearer messaging and less time starting from scratch.”

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • 9/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

Report

Customer Report - Sep 2026 Sep 2026 7 + 0

Other companies in both categories with a customer report.

See all 3,014 Data & Analytics companies →

For people who use FEDERATO

Do you use FEDERATO at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 7 customers of FEDERATO have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.