Figure AI
Figure AI is a robotics company developing general-purpose humanoid robots designed to work alongside humans in industrial and commercial environments. It focuses on hardware, AI, and control systems that enable robots to perform a wide range of physical tasks for sectors such as manufacturing, logistics, and warehousing. The company generates revenue through partnerships, pilots, and commercial deployments of its robotic platforms and related software and services.
- IoT & Edge Platforms
- MLOps & ML Platforms
- Revenue
- $5.0M
- Employees
- 220
- Founded
- 2022
- Headquarters
- Sunnyvale, United States of America
What 18 Arbolus experts think of Figure AI
NPS scores are concentrated in the 7–10 promoter range, with several respondents awarding scores of 9 or 10, reflecting strong satisfaction with Figure AI’s technology and partnership potential. Renewal intent is largely positive or undecided, with around half expressing certainty to renew and others not yet sure, often linked to the early maturity of the platform or pilot implementation stages. Most respondents are in either the pilot or long-term operational stage, indicating a mix of early engagement and established deployments. Key themes include high strategic value, operational efficiency, and innovation, balanced against expectations for future scalability and support improvements.Overall Customer Sentiment: Positive
Who reviewed Figure AI
- C-Suite 56% (10)
- Director 22% (4)
- Manager 22% (4)
Employer names and spend open in the full report, along with the other 15 customers.
Everything 18 customers told us about Figure AI.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
22 Net Promoter Score, from 18 scored reviews- Promoters 8
- Passives 6
- Detractors 4
Cumulative NPS by month
+3 over 4 months- Apr 5
- Jun 7
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 22 across 1 companies.
Praised
- Broader Enterprise Adoption
- Integration With Business Ecosystems
- Expanded AI-Driven Capabilities
- Operational Efficiency and Safety
Criticised
- Complexity and Switching Barriers
- Competitive Threat from Emerging Providers
- AI and Integration Gaps
- Pilot Maturity and Scaling
What customers say
Renewal intent
Plan to renew 55%Plan to renew, by seniority
- 50% 6 answers
- 50% 4 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Report
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