Fractal Analytics

fractal.ai · New York City, United States of America

Fractal Analytics (Fractal) is a data and AI consulting and solutions company that helps large enterprises use artificial intelligence, engineering, and analytics to improve decision-making across functions such as marketing, supply chain, finance, and customer experience. It offers a mix of advisory services, custom AI solution development, and proprietary products and platforms, generating revenue through consulting engagements and software subscriptions. The company serves clients primarily in industries like consumer goods, retail, financial services, healthcare, and technology.

IT Consulting & Implementation
MLOps & ML Platforms
Business Intelligence & Dashboards

Listed in

Revenue: $350.0M
Employees: 4,500
Founded: 2000
Headquarters: New York City, United States of America

What 42 Arbolus experts think of Fractal Analytics

The majority of NPS scores are in the 7–9 range, with most customers viewing Fractal as a strong partner for advanced analytics and AI-driven transformation. Renewal intent skews positive among high spenders and mission-critical users, though some uncertainty is seen among those using Fractal in less core or lower value engagements. Stickiness is high where Fractal integrates into business-critical analytics, but weaker where clients seek faster delivery or more AI automation. Key feedback themes are vendor expertise, scalability, and innovation—countered by concerns around speed, cost, and suitability for niche or rapidly evolving needs.Overall Customer Sentiment: Positive