Fox IT

foxit.com · Fremont, United States of America

Foxit Software is a software company that develops PDF editing, creation, collaboration, and document management solutions for individuals, businesses, and enterprises. Its products include desktop and mobile PDF editors, SDKs for developers, and cloud-based document productivity tools, generating revenue through software licenses, subscriptions, and OEM partnerships. The company serves a global customer base across industries that require secure document workflows and digital transformation of paper-based processes.

  • Document Management & E-signature
  • Workflow Automation
  • Document & Vision AI
Revenue
$250.0M
Employees
1,200
Founded
2001
Headquarters
Fremont, United States of America

What 8 Arbolus experts think of Fox IT

NPS scores are consistently high, clustered around 8-10, with no negative responses reported. The majority of experts report implementation durations of over one year, indicating strong product stickiness and satisfaction. Renewal intent data is limited, but available responses lean neutral to positive. Quantitative patterns suggest positive sentiment is driven by product usability and sustained value delivery.Overall Customer Sentiment: Positive

Who reviewed Fox IT

Total customers 8 6 current · 2 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 100% (8)
Executive C-Suite NPS 8
Revenue Leader C-Suite NPS 8
Engineering Leader C-Suite NPS 9

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Sentiment

37 Net Promoter Score, from 8 scored reviews
  • Promoters 3
  • Passives 5
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Feb 8
  • Apr 8
  • May 8
  • Jul 9
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 37 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 8/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

For people who use Fox IT

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