Sonatype

bit.ly · Fulton, United States of America

Sonatype is a software supply chain security company that provides tools to automatically analyze, govern, and secure open-source components used in application development. Its products, including Nexus Repository and Nexus Lifecycle, help enterprises and government organizations manage software artifacts, detect vulnerabilities, and enforce open-source governance policies across the SDLC. The company generates revenue through subscriptions to its SaaS and on‑premise platforms and related support services.

  • Application & Code Security
  • Security Operations (SIEM/SOAR)
Revenue
$220.0M
Employees
900
Founded
2008
Headquarters
Fulton, United States of America

What 12 Arbolus experts think of Sonatype

NPS scores are highly positive, with 60% of responses at 9 or 10, indicating strong promoter sentiment. Renewal intent is affirmative for the majority (about 80%), with only a minority marked as Not Sure, primarily among high spenders new to the platform. Over 85% of respondents report implementation stages of over one year, suggesting deep, long-term adoption. Key sentiment drivers include reliability, platform fit, and positive return on high investment levels.Overall Customer Sentiment: Positive

Who reviewed Sonatype

Total customers 12 11 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 90% (11)
  • Director 10% (1)
Engineering Leader Not specified NPS 9 Will renew
Strategy Partner C-Suite NPS 9
Security Executive C-Suite NPS 8 Will renew

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Sentiment

58 Net Promoter Score, from 12 scored reviews
  • Promoters 7
  • Passives 5
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • May 9
  • Oct 8
  • Jan 9
  • Mar 9
  • Jun 9
  • Jul 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 60 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 80%
  • Will renew 8
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 71% 7 answers
  • Director 100% 1 answer
  • Not specified 100% 2 answers
  • 8.4/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

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