SoSafe
SoSafe is a cybersecurity awareness and training platform that helps organizations reduce human-related security risks through phishing simulations, e‑learning modules, and behavioral analytics. It serves enterprises, public sector institutions, and mid-sized businesses, selling its software on a subscription basis. The platform is used to educate employees, measure security culture, and support compliance initiatives.
- Cybersecurity Services
- Learning Management
- Revenue
- $45.0M
- Employees
- 350
- Founded
- 2018
- Headquarters
- Germany
What 21 Arbolus experts think of SoSafe
NPS scores range from 6 to 10, with a mean in the positive territory. Three out of ten respondents express clear intent to renew, while four indicate uncertainty and two state they will not renew. Most experts are in advanced implementation stages (>1 year), with three in pilot or early phases, indicating varied levels of stickiness. Key quantitative sentiment themes are steady satisfaction levels but notable uncertainty in renewal among influencers. Overall Customer Sentiment: Neutral
Who reviewed SoSafe
- C-Suite 70% (15)
- Director 25% (5)
- Manager 5% (1)
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Sentiment
4 Net Promoter Score, from 21 scored reviews- Promoters 4
- Passives 14
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Dec 8
- Jan 8
- Mar 8
- Apr 8
- Jun 8
- Jul 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 20 across 7 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 35%Plan to renew, by seniority
- 31% 13 answers
- 40% 5 answers
- 100% 1 answer
- 0% 1 answer
- 8.1/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
- 6.8/10 Average score from customers not renewing
Top alternatives
Most weighed by SoSafe customers
More in Workplace & Productivity and Security & Compliance
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