MetaCompliance Limited
MetaCompliance Limited provides cybersecurity awareness training and compliance software that helps organizations educate employees, manage policy compliance, and reduce human-related security risk. Its platform combines e-learning, phishing simulation, and policy management tools for enterprises and public sector clients. The company generates revenue through subscriptions and licenses to its cloud-based solutions and related services.
- Cybersecurity Services
- Learning Management
- GRC & Compliance Automation
- Revenue
- $20.0M
- Employees
- 150
- Founded
- 2005
- Headquarters
- Eglinton, United Kingdom
What 38 Arbolus experts think of MetaCompliance Limited
NPS scores trend toward the positive, averaging 7–8 across both influencers and users, with several promoters (NPS 9-10) and a smaller portion of detractors (NPS 2-4). Renewal intent is mixed: about a third of experts indicate clear intent to renew, another third express uncertainty, and the remainder are offboarding or not renewing. Most installations are mature, with over 60% implemented for more than one year, though offboarding and pilot stages are also present. Key expert themes include strong engagement and policy management positively impacting sentiment, contrasting with frustrations around analytics flexibility and recent price increases.Overall Customer Sentiment: Neutral to Moderately Positive
Who reviewed MetaCompliance Limited
- C-Suite 78% (30)
- Director 11% (4)
- Manager 11% (4)
Employer names and spend open in the full report, along with the other 35 customers.
Everything 38 customers told us about MetaCompliance Limited.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-7 Net Promoter Score, from 38 scored reviews- Promoters 6
- Passives 23
- Detractors 9
Cumulative NPS by month
+0 over 6 months- Mar 7
- Apr 7
- May 7
- Jun 7
- Aug 7
- Sep 7
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 21 across 6 companies.
Praised
- Engaging Content
- Supports Complex Organizations
- Robust Policy Management
- Feature Evolution for Engagement
Criticised
- Switch Triggered by Feature Deficit
- AI as Disruptor
- Reduced Spend Due to Strategy Shift
- Licence Cost Increase
What customers say
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 24% 25 answers
- 33% 3 answers
- 33% 3 answers
- 0% 1 answer
- 8.1/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
- 6.6/10 Average score from customers not renewing
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