MetaCompliance Limited

metacompliance.com · Eglinton, United Kingdom

MetaCompliance Limited provides cybersecurity awareness training and compliance software that helps organizations educate employees, manage policy compliance, and reduce human-related security risk. Its platform combines e-learning, phishing simulation, and policy management tools for enterprises and public sector clients. The company generates revenue through subscriptions and licenses to its cloud-based solutions and related services.

  • Cybersecurity Services
  • Learning Management
  • GRC & Compliance Automation
Revenue
$20.0M
Employees
150
Founded
2005
Headquarters
Eglinton, United Kingdom

What 38 Arbolus experts think of MetaCompliance Limited

NPS scores trend toward the positive, averaging 7–8 across both influencers and users, with several promoters (NPS 9-10) and a smaller portion of detractors (NPS 2-4). Renewal intent is mixed: about a third of experts indicate clear intent to renew, another third express uncertainty, and the remainder are offboarding or not renewing. Most installations are mature, with over 60% implemented for more than one year, though offboarding and pilot stages are also present. Key expert themes include strong engagement and policy management positively impacting sentiment, contrasting with frustrations around analytics flexibility and recent price increases.Overall Customer Sentiment: Neutral to Moderately Positive

Who reviewed MetaCompliance Limited

Total customers 38 31 current · 7 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 78% (30)
  • Director 11% (4)
  • Manager 11% (4)
Security Executive C-Suite NPS 2 Not renewing
Operations Leader Manager NPS 9 Not renewing
Executive C-Suite NPS 4 Not renewing

Employer names and spend open in the full report, along with the other 35 customers.

Everything 38 customers told us about MetaCompliance Limited.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-7 Net Promoter Score, from 38 scored reviews
  • Promoters 6
  • Passives 23
  • Detractors 9

Cumulative NPS by month

+0 over 6 months
  • Mar 7
  • Apr 7
  • May 7
  • Jun 7
  • Aug 7
  • Sep 7

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 21 across 6 companies.

Praised

  • Engaging Content
  • Supports Complex Organizations
  • Robust Policy Management
  • Feature Evolution for Engagement

Criticised

  • Switch Triggered by Feature Deficit
  • AI as Disruptor
  • Reduced Spend Due to Strategy Shift
  • Licence Cost Increase

What customers say

Engaging Content
“We selected MetaCompliance for its customizable content library and intuitive modules that simplify compliance for a diverse workforce.”
Supports Complex Organizations
“The platform fits well for organizations with mature ownership, integration, and operating processes that need direct business outcome support.”
Robust Policy Management
“MetaCompliance's seamless policy management makes tracking staff sign-offs incredibly easy, and the engagement of its content library is a major plus.”

Renewal intent

Plan to renew 25%
  • Will renew 8
  • Undecided 15
  • Not renewing 9

Plan to renew, by seniority

  • C-Suite 24% 25 answers
  • Director 33% 3 answers
  • Manager 33% 3 answers
  • Not specified 0% 1 answer
  • 8.1/10 Average score from customers who will renew
  • 7.1/10 Average score from undecided customers
  • 6.6/10 Average score from customers not renewing

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