MICROSOFT ENTRA
Microsoft Entra is a family of cloud-based identity and network access products from Microsoft that provides identity and access management, permissions management, and secure network access for enterprises using Microsoft 365, Azure, and other applications. It includes services such as Entra ID (formerly Azure Active Directory), Entra Permissions Management, and Entra Internet Access/Private Access to help organizations secure user, device, and workload access across hybrid and multi-cloud environments. The business generates revenue through subscription-based licensing and add-on security and compliance services sold to organizations of all sizes.
- Identity & Access Management
- Network & Cloud Security
- Security Operations (SIEM/SOAR)
- Revenue
- $2.5B
- Employees
- 5,000
- Founded
- 2022
- Headquarters
- Redmond, United States of America
What 24 Arbolus experts think of MICROSOFT ENTRA
NPS distribution skews strongly positive, with 80% of scores at 9 or above and no indication of detractors. Renewal intent is robust among high-spend segments, where nearly 90% of customers with over $100K annual spend express intent to renew. Stickiness is highlighted by the prevalence of 'MoreThan1Year' implementations, representing ~65% of responses. Pilot users and 'NotSure' renewal accounts provide moderate but not negative feedback, with NPS consistently in the 6-9 range and positive early adoption trends. Overall Customer Sentiment: Positive
Who reviewed MICROSOFT ENTRA
- C-Suite 65% (16)
- Director 25% (6)
- Manager 10% (2)
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Sentiment
70 Net Promoter Score, from 24 scored reviews- Promoters 18
- Passives 5
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Apr 10
- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 45 across 7 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 81%Plan to renew, by seniority
- 91% 11 answers
- 50% 4 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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