ForgeRock
ForgeRock is a digital identity and access management software company that provides a unified platform for authentication, authorization, identity governance, and user management across cloud and on‑premise environments. It serves large enterprises and governments that need to secure customer, workforce, and machine identities, generating revenue through subscriptions, licenses, and related support and professional services. Its solutions are used to enable secure single sign-on, zero trust architectures, and regulatory compliance at scale.
- Identity & Access Management
- Application & Code Security
- Security Operations (SIEM/SOAR)
- Revenue
- $220.0M
- Employees
- 900
- Founded
- 2010
- Headquarters
- San Francisco, United States of America
What 22 Arbolus experts think of ForgeRock
NPS scores for ForgeRock are skewed positive, with 70% Promoters (NPS ≥9), 22% Passives (NPS 7–8), and 8% Detractors (NPS ≤6). 65% of customers express clear renewal intent, with most uncertainty concentrated among lower spend and pilot-stage users. Stickiness is strong, with 75% reporting usage of over 1 year.Overall Customer Sentiment: Positive
Who reviewed ForgeRock
- C-Suite 68% (15)
- Director 14% (3)
- Manager 18% (4)
Employer names and spend open once the report publishes.
Tell us when the ForgeRock report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
9 Net Promoter Score, from 22 scored reviews- Promoters 8
- Passives 8
- Detractors 6
Cumulative NPS by month
+1 over 6 months- Apr 7
- May 7
- Jun 7
- Jul 7
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 20 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 65%Plan to renew, by seniority
- 67% 12 answers
- 50% 2 answers
- 67% 3 answers
- 8/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 2/10 Average score from customers not renewing
Top alternatives
Most weighed by ForgeRock customers
More in IT Infrastructure & Cloud and Security & Compliance
Other companies in both categories with a customer report.
For people who use ForgeRock
Do you use ForgeRock at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 22 customers of ForgeRock have already contributed
Takes a few minutes. Your identity stays anonymous.