OneLogin by One Identity
OneLogin by One Identity provides a cloud-based identity and access management platform that enables organizations to securely manage single sign-on, multi-factor authentication, and user provisioning across SaaS, on-premise, and custom applications. It serves mid-market and enterprise customers across industries, helping IT and security teams centralize access control and enforce security policies. The company generates revenue through subscription licensing and related support services for its IAM solutions.
- Identity & Access Management
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 2009
- Headquarters
- Aliso Viejo, United States of America
What 40 Arbolus experts think of OneLogin by One Identity
The NPS distribution is skewed toward moderate promoters, with NPS ranging from 5 to 10 and most clustered at 7–9. Renewal intent is positive in high-spend/mature customers (notably in financial services and tech) but more mixed or cautious among pilot-stage and offboarding users. Most customers report robust satisfaction with SSO/MFA but recurring dissatisfaction with UI complexity, policy management, and the pace of feature innovation relative to competitors like Okta and Microsoft. Key feedback themes include reliable identity management, cost efficiency, and SSO breadth, balanced by concerns over administrative friction and real-time directory sync.Overall Customer Sentiment: Positive
Who reviewed OneLogin by One Identity
- C-Suite 84% (34)
- Director 11% (4)
- Manager 5% (2)
Employer names and spend open in the full report, along with the other 37 customers.
Everything 40 customers told us about OneLogin by One Identity.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
20 Net Promoter Score, from 39 scored reviews- Promoters 15
- Passives 17
- Detractors 7
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 38 across 8 companies.
Praised
- Reliable Core Identity Management
- Zero Trust Posture
- Automated Lifecycle Management
- Modern UI and Policy Management
Criticised
- Switching Triggers
- Competitive Displacement
- Innovation Gap
- Limited Advanced Analytics
What customers say
Renewal intent
Plan to renew 52%Plan to renew, by seniority
- 48% 27 answers
- 67% 3 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 6.8/10 Average score from customers not renewing
Top alternatives
Most weighed by OneLogin by One Identity customers
Report
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