OneTrust Data Governance
OneTrust is a privacy, security, and data governance software company that provides a unified platform to help organizations inventory, classify, and govern data, manage privacy and security compliance, and automate risk and consent workflows. It serves enterprises across industries that need to comply with regulations such as GDPR, CCPA, and other global data protection and security standards, generating revenue through subscriptions to its SaaS products and related professional services.
- Data Governance & Cataloging
- GRC & Compliance Automation
- Data Privacy & Protection
- Revenue
- $450.0M
- Employees
- 3,000
- Founded
- 2016
- Headquarters
- Atlanta, United States of America
What 79 Arbolus experts think of OneTrust Data Governance
NPS distribution skews positive: 35% Promoters (NPS ≥9), 50% Passives (NPS 7–8), 15% Detractors (NPS ≤6). Of those with spend and stage data, 68% have a 'Yes' renewal intent, 19% are 'Not Sure,' and 13% said 'No'. Stickiness is high—80% in use for more than 1 year, 12% in pilot or less than 1 year, and 8% offboarding. Positive sentiment is strongest among high spenders with mature implementations. Overall Customer Sentiment: Positive
Who reviewed OneTrust Data Governance
- C-Suite 68% (54)
- Director 24% (19)
- Manager 8% (6)
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Sentiment
21 Net Promoter Score, from 79 scored reviews- Promoters 27
- Passives 42
- Detractors 10
Cumulative NPS by month
+1 over 6 months- May 7
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 21 across 9 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 49%Plan to renew, by seniority
- 35% 23 answers
- 89% 9 answers
- 33% 3 answers
- 8.4/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
- 7.1/10 Average score from customers not renewing
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