OnSolve
OnSolve provides cloud-based critical event management and mass notification software that helps organizations prepare for, detect, and respond to physical threats, severe weather, and other emergencies. Its platform serves enterprises, government agencies, and other large organizations by delivering AI-driven risk intelligence, incident communications, and coordination tools. The company generates revenue through subscription-based SaaS licenses and related services.
- Communications & Meetings
- Security Operations (SIEM/SOAR)
- Business Process Management
- Revenue
- $220.0M
- Employees
- 650
- Founded
- 1998
- Headquarters
- Ormond Beach, United States of America
What 5 Arbolus experts think of OnSolve
NPS scores cluster between 5 and 9, indicating a largely neutral sentiment with no extreme promoters or detractors. Renewal intent is mixed: 20% report no intention to renew, 40% are unsure, and 40% provided no renewal data. The implementation stage varies with 20% in pilot, 20% less than 1 year, 40% more than 1 year, and 20% not sure. Key themes include evaluation uncertainty during and after pilots, and generally moderate satisfaction. Overall Customer Sentiment: Neutral
Who reviewed OnSolve
- C-Suite 60% (3)
- Director 20% (1)
- Manager 20% (1)
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Sentiment
-20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 2
- Detractors 2
Cumulative NPS by month
+1 over 3 months- Dec 6
- Jan 6
- May 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 0% 1 answer
- 6.5/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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