Forwood Safety
Forwood Safety is a safety management software and services company that provides critical control verification tools, risk management platforms, and consulting to high‑risk industries such as mining, resources, and heavy industry. Its solutions help organizations identify and verify life‑saving controls, analyze safety performance, and reduce fatal and serious incidents. The company generates revenue through subscriptions to its software platform and related professional services and training engagements.
- EHS & Sustainability Software
- IT Consulting & Implementation
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 1995
- Headquarters
- Brisbane central business district, Australia
What 11 Arbolus experts think of Forwood Safety
NPS scores are concentrated between 6 and 9, with the most frequent ratings being 8 and 9 (seven out of twelve responses). 53% show explicit renewal intent ("Yes"), while 40% are "Not Sure" about renewal, with only one "OffBoarding" stage recorded and no definitive "No" responses. Stickiness is high among those with more than one year of implementation (58% of respondents), and these users also exhibit higher NPS and renewal intent. Key sentiment themes include broad satisfaction in mature rollouts, with uncertainty among recent pilots and offboarding cases linked to ambiguity in long-term value.Overall Customer Sentiment: Positive
Who reviewed Forwood Safety
- C-Suite 100% (11)
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Sentiment
0 Net Promoter Score, from 11 scored reviews- Promoters 2
- Passives 7
- Detractors 2
Cumulative NPS by month
+0 over 3 months- Nov 8
- Dec 8
- Mar 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 7 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 10 answers
- 8.4/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
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