G DATA CyberDefense

gdatasoftware.com · Bochum, Germany

G DATA CyberDefense is a German cybersecurity company that develops and sells antivirus, endpoint protection, and IT security solutions for consumers, businesses, and public-sector organizations. Its product portfolio includes malware protection, endpoint security suites, and managed security services delivered through partners and direct sales. The company generates revenue through software licenses, subscriptions, and associated support and services.

  • Endpoint & Device Security
  • Cybersecurity Services
Revenue
$90.0M
Employees
600
Founded
1985
Headquarters
Bochum, Germany

What 5 Arbolus experts think of G DATA CyberDefense

NPS distribution is largely positive with 80% of respondents scoring 8 or above and an average NPS of 8, indicating strong promoter presence. All customers surveyed express clear intent to renew, with zero negative or neutral renewal intentions. Stickiness is high: 60% of respondents have used the product for more than one year; 40% are within their first year but still demonstrate high renewal intent and NPS. Key themes are strong satisfaction in core segments, and robust retention among high spenders.Overall Customer Sentiment: Positive

Who reviewed G DATA CyberDefense

Total customers 5 5 current · 0 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Finance Leader C-Suite NPS 8 Will renew
Engineering Leader C-Suite NPS 9 Will renew
Engineering Leader Director NPS 7 Will renew

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 80%
  • Will renew 4
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

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